Contact us

We are open from 9am until 5pm Monday to Thursday. On Fridays we are open from 9am until 4pm.

If you have a question, our FAQ page may help.

Where to find us

Parity Trust, Suite 73, Port View, One Port Way, Port Solent, Portsmouth PO6 4TY

Say hello

Before you supply any personal details to us on this website please read our privacy policy (see the footer of this page), which sets out how we will process your personal data in line with General Data Protection Regulations. We will not use the details you provide us in the contact page for marketing purposes.

Concerns about your mortgage payments?

If there has been a change in your circumstances or you would like to speak to us about your account, please get in touch and we will do our best to support you.

If you feel that you need additional support there are charities and organisations that offer free advice such as –

What to do if you have a complaint.

If you have a complaint or are dissatisfied with the service you have received from Parity Trust, please contact us by phone, by submitting the contact form above, or by email so that we can try to resolve the problem straight away. Alternatively you can write to us at: Parity Trust, Suite 73, Port View, One Port Way, Port Solent, Portsmouth PO6 4TY

A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request and if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service or by contacting them on 0800 023 4 567.

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