Dear Valued Customer
The impact of COVID-19 is being felt across the country indeed the world and I hope you and your family remain safe and well in these uncertain times.
Our primary focus is to continue to support you with your mortgage and secured loan need.
You may have heard about the governments announcement to instigate a mortgage payment holiday of up to three months, should your finances be impacted by COVID-19. If you feel this is your situation, please contact us as soon as possible so we can deal with your individual needs. Please remember, that a payment holiday may not be right for everyone and is subject to approval. If you do take out a mortgage payment holiday at the end of the period, your monthly payments will be recalculated and the amount you owe will go up. This is because interest will continue to be added to your mortgage whilst you are on the payment holiday.
Parity Trust staff will continue to operate as best we can during this time, adhering to government guidelines at all times. We ask that you bear with us, if responses are slightly longer than normal, but we wish to reassure you that we will answer all queries as they are received. If at all possible please email your query rather than telephone, I will personally ensure your email is answered. My email address is firstname.lastname@example.org should you wish to contact me directly.
Thank you for your continued support during these unsettling times.
Stay safe, SJ
Why we are different
- Tailored Approach: We take the time to understand the customers we lend to and offer a bespoke, non-pressurised service. We visit each client in the comfort of their own home to explain our product range and services.
- Flexible Product Range: Subject to a full financial review, we may still be able to assist even if affordability or credit history is an issue. For the majority of our products, there are no penalties for over-payments or early settlement.
- Communication: We do not have a call centre. Our clients are allocated a dedicated loans adviser who will assist them throughout the process and is easy to contact for on-going advice and support.
- Simplicity: The process is easy. There are no application forms for our clients to complete as all the administration is managed by a Loans Officer on your behalf.